Who we are
Email Blaster is a trading name of JC Peters Ltd, registered in England, company number 07168254.
A clear point of contact.
Your privacy contact
Use the privacy email button below or call 01327 438077. Please mark privacy enquiries “Data protection”.
Write to: Email Blaster, Unit 10A, Burcote Wood Business Park, Wood Burcote, Towcester, Northants, NN12 8TA, United Kingdom.
Our website, our customers and their subscribers.
JC Peters Ltd is the controller for personal information used to manage our website, respond to enquiries and administer our customer relationships. That means we decide the purposes and means of that processing.
When a customer uploads a mailing list or uses Email Blaster to send a campaign, the customer normally acts as controller for their subscriber information and we act as processor under their instructions. Our terms and data-processing provisions cover that service relationship.
If you receive a campaign from one of our customers, check that organisation’s privacy notice and contact it about its use of your information. You can also contact us if you need help identifying the sender or reporting misuse.
This notice does not replace a customer’s own privacy information or the separate notices of third-party websites you choose to visit.
What information do we handle?
Details you give us
Your name, email address, organisation, telephone number where supplied, and the content of enquiries or support conversations. Our contact form collects your name, email, enquiry topic, optional organisation and message.
Account and business information
Registration and login information, account settings, service communications and billing or transaction records relevant to the services you use.
Website and technical information
Information associated with accessing our services, such as IP addresses, browser or device details, requested pages and interactions. Cookies, analytics and advertising tools may also use online identifiers, depending on the service and settings.
Customer campaign information
Mailing-list details, campaign content and delivery or engagement information processed on a customer’s instructions. The customer determines what information they submit and how they use campaign results.
We receive information directly from you, from your organisation when it manages your account access, through your use of the website or service, and from customers where we process their campaign data.
Please do not put passwords, payment card details or sensitive personal information into general enquiry forms or support messages.
How and why we use personal information.
| Purpose | Information involved | Lawful basis |
|---|---|---|
| Respond to enquiries and help you evaluate the service | Contact details and correspondence. | Legitimate interests in responding to requests and running our business; steps requested before a contract where applicable. |
| Create, manage and support an account | Account, contact, service and support information. | Contract where you are the contracting individual. Legitimate interests in delivering the service to your organisation where you act as its representative. |
| Manage billing and business records | Billing details, transactions and relevant correspondence. | Contract and legal obligations, including accounting and tax requirements, as applicable. |
| Protect the website, accounts and service | Technical, access and account information relevant to security or misuse. | Legitimate interests in security, fraud prevention and service reliability; legal obligations where applicable. |
| Send our promotional emails | Contact details, preferences and opt-in records. | Consent. You can withdraw it at any time. |
| Use optional analytics or advertising technologies | Online identifiers and website interactions. | Consent where required under PECR and data protection law. |
| Handle rights requests, complaints and legal matters | Identity and request details, relevant records and correspondence. | Legal obligations and, where applicable, legitimate interests in resolving disputes and establishing or defending legal claims. |
Where we rely on legitimate interests, those interests must be balanced against your rights and reasonable expectations. You can ask us about the assessment relevant to your information.
You may choose not to give us information. If we need it to answer an enquiry, create an account or provide a contracted service, we may not be able to complete that request without it. Optional marketing choices are separate.
Sharing to provide the service.
We do not sell or rent your personal information for other organisations’ promotional use.
Information may be shared with providers helping us operate our services, including hosting and infrastructure, business communications and support, payment processing, and website analytics or advertising services. Access is limited to what is relevant to the service and governed by appropriate contractual arrangements.
We may disclose information where required by law, to respond to lawful regulatory or court requests, or where necessary to establish or defend legal rights. Customer subscriber information is handled under the relevant processing agreement and instructions.
Payments through Opayo
We use Opayo to process payments. Payment, billing and transaction information needed to authorise and administer your payment is handled through that service. Opayo’s own privacy information explains its processing, recipients, retention and international arrangements.
Read the Opayo Gateway Services Privacy Policy ↗
AI tools
We do not send personal data to AI services. Do not include personal information in content you submit to AI creation or editing features.
UK mailing-data storage, with clear boundaries.
Customer mailing data is stored in our UK Tier 4 data centre. We use physical, technical and organisational safeguards, including restricted access and security procedures, to protect information in our care.
The location of mailing-list storage is separate from the operation of external website, payment, video or optional AI services. This notice does not assume that all third-party website processing takes place in the UK.
International website and payment services
Some external service providers operate internationally, including in the United States. Opayo’s published notice describes possible processing outside the UK and EEA and the use of contractual safeguards. Google and LinkedIn also publish information about the transfer mechanisms used for their services.
These providers’ arrangements are separate from the UK storage of customer mailing data. You can contact us to ask about the services involved and obtain information about applicable safeguards.
Automated decisions
We do not make automated decisions about individuals. We do not use solely automated decision-making that produces legal or similarly significant effects.
Retention depends on the purpose.
Enquiries: 60 days
We retain enquiry information for 60 days, then delete it.
Closed accounts: immediate deletion
We delete closed-account data and its backup copies immediately when the account is closed.
Records held for a separate legal purpose, such as accounting, tax obligations or a legal claim, are considered separately from active account data. We retain only the information needed for that purpose, for the period required by the relevant obligation or claim.
Technical and security information is retained only while needed to operate, troubleshoot and protect the service, taking account of any incident or legal requirement. A minimal suppression record may be retained to ensure that a marketing opt-out is not lost. Consent records are retained while needed to demonstrate the permission relied on and handle related enquiries.
Website privacy includes more than a form.
Cookies and similar technologies can support login sessions, preferences, consent choices, analytics and advertising. Some are essential to the service requested; optional technologies require consent unless a relevant legal exception applies.
The current site includes CookieYes consent tools, Google analytics and tag-management integrations, Microsoft advertising tools, LinkedIn measurement, Google-hosted fonts and YouTube video features. They may receive technical or interaction data such as an IP address, device information or identifiers. A tag manager can load additional services.
Opening a video connects your browser to YouTube. External links take you to services with their own privacy notices.
Use the website’s cookie preference controls to review your choices where available. Browser settings also let you manage cookies; blocking essential cookies may affect login or other requested features. Withdrawing consent does not affect earlier processing that was lawful.
You can change your mind.
Our promotional email subscriptions require a clear, positive opt-in. Use the unsubscribe link in a marketing email or contact our team to withdraw consent.
Essential account, service and billing messages are separate from promotional mailings. Declining marketing does not prevent us sending communications needed to administer your service.
Customers using Email Blaster must obtain a clear opt-in directly from their recipients. We do not permit cold campaigns or third-party-generated or purchased lists. See our permission policy.
Your data protection rights.
Depending on the processing and any applicable exceptions, you can ask to access your information, correct inaccuracies, erase information, restrict its use, receive a portable copy, or object to processing. You can withdraw consent where we rely on it.
Use the button or the the telephone or postal details above. We may ask for information reasonably needed to verify your identity or understand the request. Requests are normally free.
We respond without undue delay and normally within one month. Where the law permits extra time, clarification or an extension, we will explain the position. If we cannot fulfil a request, we will explain why and how you can challenge our response.
For subscriber information controlled by one of our customers, contact that organisation first. We will assist the controller in accordance with our processing responsibilities.
Tell us if something is not right.
Use the button, call 01327 438077 or write to our address above. Mark your message “Data protection complaint” and explain what happened and the outcome you are seeking.
We will acknowledge your data protection complaint within 30 days, investigate it appropriately and communicate the outcome without undue delay.
You can also complain to the UK data protection regulator, the Information Commissioner’s Office (ICO), about our handling of personal information. You do not have to give up this right by contacting us first.
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Make a complaint to the ICO ↗
Changes to this policy.
We will update this page when our practices or legal requirements change. The version date appears at the top. Where necessary, material changes will also be communicated through an appropriate channel.
The contractual provisions covering customer mailing data remain part of our terms of service.