We provide great help and support. The software is made right here in the UK (by us) and we provide our own support for it right here in the UK.
We don’t use call centres or employ offshore support. Every account comes with your own account manager at no extra cost, on hand and ready to provide help, tips and general marketing advice.
We provide telephone support straight from our sales and development labs in Silverstone, Northamptonshire. If there is anything which we can assist with, or you just want to pick our brain for marketing ideas, give us a call, we would love to hear from you.
UK email marketing software support: (9am - 5.30pm Monday to Friday).
Drop your account manager an email, or use the internal messaging system to get help fast. We endeavour to assist with any requests right away, there are no long waits or delays to get help with you need it. We typically reply to requests within 15 minutes.
We don’t use 3rd party support centres, when you message us, you are speaking to the guys which write the software. This means we can provide the most knowledgeable help. We eat sleep and breath email blaster (along with lots of coffee).
Perfect if you want to quickly speak to us. Email blaster’s live help system lets to chat to our support team and developers online live. No long weights or queues.
Get help when you need it.