Network Status

How to establish your goals with email marketing

Establishing clear and measurable goals is a crucial step in creating an effective email marketing strategy. Here's a step-by-step guide on how to establish...

Planned Maintenance: 21st May 2015

PLANNED Maintenance: 21/05/2015 From 8.00pm - 11pm (BST) Greetings all.   This is a quick notification to let you know that we will be replacing a Firewall...

Planned downtime: Weekend of 26th July

  This weekend (26th July 2014) we will be moving data-centres (the place where our servers live). During the migration there will be planned downtime...

Essential Maintenance

Our mail servers are currently offline due to essential maintenance. Please note that campaigns currently in the send queue will experience a slight...

Unplanned downtime 10th April

We would like to apologise for unplanned downtime yesterday (10th April 2011). Yesterday a power strip failed on our server rack. This was promptly replaced...

DB Import Wizard Maintenance

We are today running essential maintenance to the database import wizard: Maintenance times: 11am and 11.30am BST on Monday 4th April 2011 During this period the import...

Phone support unavailable 10th March AM

We will be unable to provide telephone support on the 10th March between the hours of 9AM and 3PM. Our phones will be offline due...

7th Feb 2011 – Evening service updates

Later tonight (between 8.30pm and 9pm), we will be migrating our main database server to more powerful hardware. During this update, there will be no...

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What Is an Acceptable Bounce Rate for Email Marketing?

One of the most important metrics in email marketing...

What Is a Good Click-Through Rate for Your Email Marketing?

Getting your subscribers to open your email is only...

Introducing cBuilder next generation — A Completely New Way to Design Emails

After two years in the making, we're getting ready...

What Is a Good Open Rate for Your Email Marketing?

One of the first questions people ask after sending...

What Is an Email Block List and How Can You Avoid Ending Up on One?

One of the quickest ways to destroy your email...

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