HomeAnnouncementsChat to our support staff in real time

Chat to our support staff in real time

Published on

We are very pleased to announce a great new feature now live inside Email Blaster UK.

If you have any questions, or need a helping hand using your EBUK account, you can now chat to our support staff online and in real time.

The new live help system (mail bunny) operates much like MSN or facebook chat. After loading the live help desk you will be able to enter a private real time text chat with our office based support staff. The live help desk is open from 9am – 5.30pm Monday to friday.

Outside normal office hours, our online ticketing system also provides a great way to get in contact with our support team.

How to access live help

Visitors to the public site will notice a live help link (named mail bunny) located on the main menu for all pages.

For EBUK customers, you can  access the live help desk by clicking on “help > live help” inside your account.

We look forward chatting with you.

Latest articles

Is It Okay to Use AI to Write Email Body Text?

Artificial intelligence has become a powerful tool for email marketers, offering ways to save...

How to Create an Email Call To Action That Really Works

Every email you send has a goal. Whether it’s driving traffic, boosting sales, or...

What Is the Best Number of Clickable Links to Have Inside an Email?

When it comes to email marketing, one of the most common questions is surprisingly...

Why Do Recipients Unsubscribe? — And How to Fix It

Unsubscribes are an unavoidable part of email marketing—but they’re also one of the most...
- Try Email Blaster for free -spot_img